eBay's Secret Ingredient [1]: \"Social...

eBay's Secret Ingredient: "Social capital is the crucial hidden asset that could make it possible. The forms of capital that most people are familiar with are physical (stores, factories, machinery), human (education, skills, expertise), and financial (cash, debt, equity). Social capital flows from social relationships -- things like membership in old boys' networks, trust, reputation, and social norms that allow people to do more work (such as coffee breaks)." via Webword.